Nikki Hagen

CRM Specialist

Nikki Hagen is a certified CRM Administrator and Business Systems Analyst with over a decade of experience supporting and managing platforms including Microsoft Dynamics 365, Salesforce, and SugarCRM. She joined Cairn Partners in 2025 as a CRM Specialist, bringing a practical, people-first approach to optimizing business systems.

 Nikki specializes in ensuring CRM platforms operate seamlessly, processes are streamlined, and teams feel confident and empowered using the tools critical to their success. She has collaborated closely with Sales, Marketing, Service, and Finance teams to transform CRMs from basic systems into powerful, productivity-boosting tools.

 From training and troubleshooting to dashboard creation and vendor coordination, Nikki is committed to continuous improvement—always looking for ways to better align technology with business goals. Her deep passion for CRM and dedication to user success make her an invaluable partner in driving operational excellence.